Never Miss Another Customer Call Again
Meet Alea, your 24/7 AI receptionist who answers every customer call, handles support questions, and keeps your ecommerce business running while you focus on growth.
You're Not Answering the Phone. Your Customers Notice.
Running a successful ecommerce brand is demanding. You're handling fulfillment, marketing, product development, and a dozen other things. But when customer calls come in asking about orders, returns, or product questions, there's no one to answer.
The result? Frustrated customers. Chargebacks. Lost repeat business. And worst of all, you're losing sales to competitors who simply pick up the phone.
Your small team can't be everywhere at once. You've thought about hiring someone, but the cost of a full-time receptionist (or three shifts to cover evenings and weekends) just doesn't make sense for your business yet.
Meanwhile, brands like Amazon set the standard with customer support that's always available. Your customers expect the same, and when they can't reach you, they assume the worst.
Alea Gives Your Business the Voice It Deserves
That's where Alea comes in.
Alea is your AI receptionist who answers every single call to your business, 24 hours a day, 7 days a week. She sounds natural, handles customer support questions with ease, and gives your customers the personal touch they're looking for.
She doesn't take lunch breaks. She doesn't call in sick. She doesn't need training on how to handle difficult customers. She just works.
Alea can:
- Answer common customer questions about orders, shipping, returns, and products
- Take detailed messages and escalate urgent issues to you
- Handle multiple calls simultaneously during peak times
- Speak naturally with your customers in a friendly, professional tone
- Transfer calls to you or your team when human intervention is needed
- Work with your existing systems and processes
Best of all, Alea costs a fraction of what you'd pay for a human receptionist, and she makes your small business sound like a professional operation that has customer support figured out.
Getting Started with Alea is Simple
Step 1
Book a Free Consultation
We'll learn about your business, your most common customer questions, and how you want Alea to represent your brand.
Step 2
We Customize Alea for Your Business
We'll train Alea on your products, policies, and processes so she can handle your customer calls like she's been with your company from day one.
Step 3
Go Live and Watch Her Work
Within days, Alea will be answering calls for your business while you monitor her performance and see your customer satisfaction soar.
What Happens If You Don't Solve This?
Every day without proper phone support costs you money.
Missed calls become missed sales opportunities. Frustrated customers turn into chargebacks and negative reviews. Your competitors who answer their phones are winning the customers you're losing.
And as your business grows, the problem only gets worse. More orders mean more questions. More questions mean more missed calls. It's a cycle that holds you back from scaling.
But When You Have Alea on Your Team...
Your customers finally have someone to talk to, anytime they need help. Your customer satisfaction scores improve. Your chargeback rates drop. You compete on the same level as major brands who have dedicated support teams.
Most importantly, you get your time back to focus on what really matters: growing your business. No more dropping everything when the phone rings. No more guilt about missed calls. Just consistent, professional support that scales with you.
You'll finally have the customer service operation you've always wanted, without the overhead of hiring a full team.